Helpy Pro

By- Helpy.io, LLC (Version 3.2OS Ubuntu 18.04)

Description

Safeguard your customer support data without compromising on providing a heroic customer support experience. Helpy Pro is the self-hosted customer support platform engineered for companies that are serious about security, privacy, and compliance. Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep your data safe.

About the VM

This VM gives you instant access to the free tier of Helpy Pro. This includes the core open source ticketing features for 3 agents.

Software Included

Getting started after deploying Helpy Pro

Congratulations on setting up your own private instance of Helpy Pro. This instance includes the free version of Helpy Pro that can be upgraded with a purchased license key.

IMPORTANT: When you create the VM, it can take a couple of minutes to come up the first time as the latest and greatest version is downloaded and automatically installed for you.

Logging in to Helpy the first time:

The first time you log into the software, you will be prompted to create your master administrator user and provide a secure password for future access.

Support Details

Supported By: Helpy.io, LLC
Hours: 8 AM – 5 PM MT
Support URL: https://support.helpy.io
Support Email: hello@helpy.io